Luise Yachting Riviera
The position aims of supporting the Operations Departments based in Sanremo within the extended Riviera area by being an experimented & reliable team member for the implementation of current operations through high standard delivery of concierge and technical services through a variety of daily tasks for the successful fulfillment of clients 'requests, the Company's global operations, management directives and overall performance targets.
Please send an email with a brief presentation and your CV dated and signed to:
DUTIES AND RESPONSIBILITIES under the responsibility of the OPS Manager
Customers' welcome on site with the OPS Manager;Reception of requests and execution of services;Suppliers' invoices verification according to quotations & service provided;Company database datas entry (services ordered & delivered / contact details / documents compliance);Invoices drafting;Ordering stationary furniture and various items for the office;Support the OPS Manager on the overall activities.
QUALIFICATIONS REQUIREMENTS
2 or more years of Maritime / Yachting agency experience (not compulsory);Certificate of higher education;Basic knowledge of the Yachting Industry and its stakeholders;Onboard experience is a plus;Bilingual in the English Italian Languages (written & verbal), any other language is a plus;Information Technology proficiency "Microsoft office";Proficiency on database management tools.
SKILLS AND EXPERIENCE
Advanced communication & interpersonal skills;Multi-cultural & cross-cultural awareness;Customer service experience;Luxury sector service experience;Excellent analytical skills;Capable of working independently / autonomously;Organizational and time management skills.
KEY BEHAVIORS
Accountability on dutiesPolite & politically correct behavior;Team player with a collaborative spirit;Flexibility (time, tasks, projects, travel, out of hours);Proactive & a self-starter;Resourceful & problem solving;Strict confidentiality in regard to the Company' activities, members and clients.
ADDITIONAL NOTES
Working out of hours subject to the needs of the service and approval from the line manager;Strict conduct & performance management;Non-disclosure;The overall content & duties of the job description is subject to the needs of the service;