Luise Yachting Riviera The position aims of supporting the Operations Departments based in Sanremo within the extended Riviera area by being an experimented & reliable team member for the implementation of current operations through high standard delivery of concierge and technical services through a variety of daily tasks for the successful fulfillment of clients ‘requests, the Company’s global operations, management directives and overall performance targets. Please send an email with a brief presentation and your CV dated and signed to: DUTIES AND RESPONSIBILITIES under the responsibility of the OPS Manager Customers’ welcome on site with the OPS Manager; Reception of requests and execution of services; Suppliers’ invoices verification according to quotations & service provided; Company database datas entry (services ordered & delivered / contact details / documents compliance); Invoices drafting; Ordering stationary furniture and various items for the office; Support the OPS Manager on the overall activities. QUALIFICATIONS REQUIREMENTS 2 or more years of Maritime / Yachting agency experience (not compulsory); Certificate of higher education; Basic knowledge of the Yachting Industry and its stakeholders; Onboard experience is a plus; Bilingual in the English Italian Languages (written & verbal), any other language is a plus; Information Technology proficiency “Microsoft office”; Proficiency on database management tools. SKILLS AND EXPERIENCE Advanced communication & interpersonal skills; Multi-cultural & cross-cultural awareness; Customer service experience; Luxury sector service experience; Excellent analytical skills; Capable of working independently / autonomously; Organizational and time management skills. KEY BEHAVIORS Accountability on duties Polite & politically correct behavior; Team player with a collaborative spirit; Flexibility (time, tasks, projects, travel, out of hours); Proactive & a self-starter; Resourceful & problem solving; Strict confidentiality in regard to the Company’ activities, members and clients. ADDITIONAL NOTES Working out of hours subject to the needs of the service and approval from the line manager; Strict conduct & performance management; Non-disclosure; The overall content & duties of the job description is subject to the needs of the service;