SBN - Host - Cruise Careers - Indonesia

SBN - Host - Cruise Careers - Indonesia

Department: Restaurant

Employment Type: Fixed Term Contract

Location: Cruise Careers - Indonesia

Reporting To: Restaurant Manager

Description

We are seeking a dedicated and service-oriented Seating Host to join our esteemed team at The Restaurant . As a Seating Host, you will play a pivotal role in ensuring a seamless dining experience for our guests. Reporting directly to the Restaurant Manager , you will oversee seating and welcoming duties in the Colonnade during breakfast and lunch shifts, as well as manage table assignments and seating arrangements in the main dining room during dinner shifts.

Join our team and contribute to creating exceptional dining experiences aboard Seabourn!

Key Responsibilities

• Table Management: Coordinate seating assignments and manage hosting tables. Handle SilverWhere system tasks and compile reports for office communication.
• Guest Interaction: Acknowledge celebrations and ensure equal guest distribution during seating. Welcome guests in the Colonnade for breakfast and lunch, and assign tables in the Restaurant for dinner.
• Guest Preferences and Feedback: Record guest preferences in Siebel for future reference. Maintain a feedback log for follow-up and share relevant information with the GSM.
• Safety and Compliance: Familiarize yourself with and execute Seabourn’s HESS-MS protocols.

Qualifications

• Education: High School Diploma or equivalent.
• Experience: 2-3 years of experience in a similar position within a 5-star establishment . Cruise line experience is preferred.
• Knowledge, Skills & Abilities:
• Professional Appearance: Present yourself in a polished and well-groomed manner.
• Outgoing Personality: Engage with guests warmly and authentically.
• Language Skills: Exhibit excellent verbal communication skills.
• Computer Proficiency: Navigate systems swiftly and accurately.
• Basic F&B Knowledge: Understand fundamental food and beverage concepts.
• Pressure Handling: Remain composed even during challenging situations.
• Seabourn Culture: Embrace and embody Seabourn’s commitment to excellence.

Physical Demands & Travel

Physical Demands: To ensure safety for both yourself and others on board, specific physical abilities must be maintained. As a Seating Host, you should be capable of bending, climbing, performing repetitive motions, and handling heavy lifting. Maintaining physical fitness is essential to carry out job-related tasks effectively.

Travel Requirements:

• Valid passport (with a minimum of 6 months validity)
• Flag state-issued seaman book
• General flag state or flag state-approved marine fitness medical
• United States C1/D visa
• English Marlin test with a minimum score of 80%
• Pre-employment medical examination

Working Conditions: Working on a cruise ship differs significantly from land-based occupations. Expect longer working hours and intensified work due to constant guest demands. Flexibility in your schedule is crucial, as unforeseen circumstances may necessitate changes. The Maritime Labour Convention of 2006 strictly governs these conditions. Additionally, adhere to the Master’s standing orders and maintain respect and cooperation among fellow crew members.

Why Choose Seabourn:

• World-Class Service: Seabourn is renowned for its impeccable service and attention to detail. As a crew member, you’ll contribute to creating unforgettable moments for our discerning guests.
• Global Exploration: Embark on a journey across the seas, exploring exotic destinations and interacting with diverse cultures. Seabourn cruises take you to breathtaking locales around the world.
• Team Collaboration: Join a close-knit team where collaboration and camaraderie are essential. You’ll work alongside professionals who share your passion for delivering excellence.
• Guest Interaction: As the face of the ship, you’ll engage with guests daily, ensuring their comfort, satisfaction, and safety. Your interactions will shape their onboard experience.
• Continuous Learning: Seabourn encourages personal and professional growth. Whether you’re starting at an entry-level position or advancing in your career, there are opportunities to learn and excel.