Role Overview
This is a fixed-term, full-time position that requires you to be fully aligned to the company revenue strategy. As a key representative of the organization, you will showcase and propose services and products offered onboard to meet the different needs of guests.
Key Responsibilities:
- You will scout potential customers using a push and pull strategy and directly sell products and services or pivot guests towards different business owners to support and increase their performance.
- Know the guest mix, the complete onboard offer, and use suitable storytelling to let guests discover the onboard offer generating a desire to experience something new increasing their spending willingness.
Benefits:
- Presentation opportunities at various touch points around the ship.
- Boosting onboard revenue through cross-selling and up-selling techniques.
Requirements:
- Secondary school diploma or degree in tourism or languages.
- At least 1 year of experience in Retail/Sales with good interpersonal skills.
- Good command of English and Italian (at least C1 level) plus an additional European language within French or German at level B2 level.
- Time management and planning capabilities, internal customer orientation, good communication's skills, and stakeholder management.