Royal Caribbean Group seeks a Guest Services Officer to greet guests onboard, resolve issues with warmth, and deliver exceptional hospitality.
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The role requires fluent Italian and English, strong communication, and the ability to handle inquiries calmly.
You should be prepared to spend 5–6 months aboard a ship, delivering friendly service across cabin, dining, and excursion experiences.
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You will need cash handling experience and the capacity to negotiate resolutions with guests and department