Cruise Ship Front Desk & Guest Services Specialist

Navis Consulting seeks an onboard Guest Services Officer to deliver exceptional service and manage guest needs in a fast-paced, multicultural cruise environment. You will greet guests, assist with check-in, handle inquiries, and support account management while maintaining confidentiality.

The role requires strong interpersonal and problem-solving skills, fluency in English, and experience with reservation systems such as Fidelio or Opera.