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Cruise Ship Customer Service Representative

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Contract
On-site
Toscana

Join a dynamic team of professionals as we seek a Guest Services Officer to provide exceptional customer service onboard our cruise ship. As a key front-line representative, you will be responsible for delivering smooth guest experiences and ensuring high levels of satisfaction.

This role requires strong interpersonal skills, professionalism, and the ability to resolve guest concerns with empathy and efficiency. The ideal candidate is confident, friendly, detail-oriented, and thrives in a fast-paced environment.

About the Role

  • Greet and assist guests with check-in, account management, and general inquiries.

The Guest Services Officer plays a vital role in providing an exceptional experience for our guests. Your professional demeanor and excellent communication skills will make all the difference in ensuring their stay is memorable.


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