Yacht Systems Engineer

Technical Support Specialist

A leading sailing yacht company is seeking a skilled Technical Support Specialist to be based in the Balearic Islands. This role ensures that owners, captains, and crews receive exceptional technical support and service throughout the yacht's lifecycle.

The Technical Support Specialist will act as the primary technical liaison for yachts operating in the Mediterranean, ensuring seamless aftersales support, management of warranty lists, and coordination of refit and maintenance planning.

• Manage outstanding warranty lists, ensuring timely follow-up and resolution.
• Liaise and coordinate with captains and crew, owners' teams, subcontractors, and suppliers.
• Oversee scheduled and unscheduled maintenance, refit projects, and technical upgrades.
• Provide technical expertise and guidance to yacht crews, ensuring systems' reliability and performance.
• Monitor and manage relationships with local service providers and subcontractors.
• Prepare detailed reports and feedback for internal teams to support continuous product improvement.
• Represent the company at yacht shows, regattas, and owner events as a trusted technical ambassador.

Candidate Profile:

A degree in a relevant technical field would be beneficial but not essential; strong practical technical skills are paramount.

Experience: 5–7 years in aftersales, service management, or technical operations within the superyacht or sailing yacht sector.

Key Skills:

• Excellent fault-finding and problem-solving abilities.
• Strong knowledge of yacht systems (mechanical, electrical, rigging, and deck equipment).
• Proven project management and coordination skills.
• Excellent communication, client-facing, and relationship management abilities.
• Fluency in English; additional languages an advantage.