Position Summary: Supervise daily operation of the laundry.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Laundry Managers are a vital part of the management of any facility. He/She must possess some degree of technical proficiency; the ability to assess methods and procedures, knowledge of equipment and supplies, exercise good judgment on any corrective program and enough skill to determine the essentials and importance of complete divisional programs. The Laundry Master is accountable to the Executive Housekeeper for the day-to-day efficient operation of the laundry facility.
Responsibilities include:
- Ability to apply common sense and carry out detailed written or oral instructions.
- Ability to deal with problems involving guests and their requirements.
- Washing, ironing, dry cleaning, and storing of all laundry products.
- Ensure that all equipment is fully operational at all times and liaise with Executive Housekeeper to repair equipment in a timely manner.
- Coordinate with all divisions to ensure proper sorting of the linen before it gets to the laundry.
- Check finished product at the end of each cycle to ensure that the desired result is achieved.
- Enforce proper quality controls at each stage.
- Inspect dryers on a daily basis to ensure that they are free of lint and operating within the correct temperature range.
- Submit a copy of daily inspection report sheet to Executive Housekeeper and First Engineer.
- Coordinate cleaning of Non Logo uniform between Linen keeper and crewmember.
- Oversee sorting and washing procedures.
- Oversee timely distribution of all linen/laundered items for Front and Back of House areas.
- Coordinate washing schedules with the Cruise Division to ensure all costumes are laundered on time.
- Partner with Ecolab representative to ensure machines are regularly calibrated and serviced appropriately.
- Ensure all workers keep areas and equipment clean, sanitized, and organized.
- Advise the Executive Housekeeper immediately of any malfunctions and/or laundry concerns.
- Complete Crunchtime requisitions for all chemical supplies and understand the financial budget.
- Advise the Assistant Executive Housekeeper for any non-chemical supplies required for the laundry.
- Complete quality control checks of Top Suite bed linens, towels, and robes.
- Review weekly with the Executive Housekeeper the sales and revenue generated in the laundry.
- Review regularly with the Executive Housekeeper the financial budget.
- Fully own any guest concern in line with onboard problem resolution guidelines.
- Understand and apply environmental policies and procedures concerning waste collection, sorting, and disposal.
Hiring Qualifications:
Minimum hiring, language, and physical requirements to perform the job.
Hiring Requirements:
- High school or equivalent.
- A minimum of three years of related experience and/or training in the laundry field; or equivalent combination of education and experience.
Language Requirements: Ability to read and interpret English language documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds.
In the event of an emergency, the employee may be required to sit, stoop, kneel, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
#J-18808-Ljbffr