Staff Captain - (on board luxury river cruise ship)
Scenic Group
Staff Captain
Requirements- Qualification as Captain on one or several of the following rivers:
- Danube
- Dutch and Belgian rivers
- Rhine, Main and Moselle
- Seine, Rhône and Saône
- A or B river patent
- Radar and radio certificate for the respective areas of operation
- Ability to communicate in German for navigation purposes
- Ability to communicate in English with guests and company personnel
- Leadership skills
- Team player
- Good social skills and ability to interact with guests
- Organized and dependable personality with a strong sense of responsibility
Role and Responsibilities- Represent the company values and visions
- Ensure a professional and courteous service while managing the daily operations
- Implement and maintain company standards and operating procedures
- Adhere and enforce the company “Safety Management plan”
- Observe all legal requirements and protocols
- Conduct quality controls and spot checks
- Distribute information within the team as well as to all other departments, including shore-side and head office
- Navigate the ship safely from port to port along Europe’s rivers
- Direct, manage and supervise all nautical-technical-safety matters
- Assume responsibility for the safety of the ship, the guests, the entire crew, and environmental stewardship
- Supervise and train the nautical team in carrying out deck work
- Interact with guests courteously
- Liaise with the hotel manager and cruise director to ensure guest satisfaction
- Evaluate nautical crew and provide feedback, including performance enhancing action plans when necessary
- Support and encourage talented crewmembers by identifying and suggesting career steps, following the company HR operating standards
- Liaise professionally with local authorities during inspections and audits
- Monitor the nautical crew vacation plans
- Monitor the nautical crew duty-schedules and ensure compliance with relevant labour legislation
- Be familiar with all docking locations
- Ensure proper storage use and that emergency escape routes are always free
Side Tasks- Prepare and supervise winter repairs
- In charge of winter harbor
- Manage other duties such as luggage service, loading, and garbage off-loading
- Manage and execute all safety drills
- Report any accidents or incidents to the company accordingly
- Identify “near miss” situations accordingly and follow up with reports
- Participate in scheduled trainings, briefings, and meetings