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SBN - Chief Baker

Holland America Group
Temporary
On-site
New York New York US

SBN - Chief Baker

Department: Galley

Employment Type: Fixed Term Contract

Location: Global

Reporting To: Executive Chef de Cuisine



Description

Directs and oversees team members and all preparation of bakery products onboard for guests and crew.Β 


Key Responsibilities

  • Comply with company policy regarding waste separation and environmental compliance.
  • Conduct regular training with all departmental members on food waste separation and environmental compliance as per Global HESS policies.
  • Direct, supervise and assist the preparation of all bakery products onboard as per company standards.
  • Actively involved in daily bakery production while supervising, assisting, and training team members in bake shop.
  • Prepare daily schedule for all bakery team members.
  • Evaluate, and conduct monthly ratings for each member of the bakery department.
  • Responsible for performance, appearance, dress and personal conduct of all team members assigned to the bakery department.
  • Monitors and controls actual hours worked for all bake shop team members.
  • Implementing and executing food handling and cleaning procedures for the bake shop in accordance with USPH standards.
  • Follows all HACCP procedures set by the company.
  • Controls food cost by monitoring production, consumption and forecasts.
  • Check quality and quantity of items ordered and received from stores.
  • Works closely with the Executive Chef in order to achieve the highest possible Guest Satisfaction Scores from bakery products served.
  • Ensures proper food storage in accordance to USPH procedures and thereafter in accordance to standard corporate recipes, reporting any discrepancies to the Executive Chef.
  • Supervises and inspects overall operation cleanliness and clean up after each service period following provided checklists and cleaning schedules.
  • Assigns all cleaning responsibilities within the bakery department according to the cleaning
  • schedule and follows up on overall cleanliness of the work area and equipment.
  • Reports and malfunctioning equipment or furnishings in need of repair or refurbishing to the Executive Chef.
  • Works closely with galley leadership and other department leaders.
  • Perform other job related functions as assigned.
Core Capabilities
  • Multi-tasking and all around leader.
  • Builds a strong team and fosters collaboration.
  • Able to manage high volume.
  • Acts as a corporate brand ambassador with onboard teams supporting and driving all long- term company goals and brand direction.
  • Good communication skills.
Note: Other duties as assigned included and not limited to Health, Environmental, Safety and Security responsibilities.


Desired Skills & Experience

  • 5+ years’ experience in a 5 star+ hotel, cruise ship or high-profile restaurant performing the functions of a similar position.
  • 3+ year experience in a supervisory position preferably in a multi-nationality setting with a proven ability to provide orientation and training.
  • Experience in high volume operation of at least 500 meals per service.
  • Certification from accredited advanced food safety program. Extensive knowledge in VSP preferred.
  • Extensive kitchen machinery and knife safety knowledge.
  • Ability to effectively read, write and speak English.
  • Preferred: Degree from accredited culinary college or university bakery program.