Photo Studio Manager for Silversea Cruises

Department: Hotel

Employment Type: Contract

Location: Shipboard

Description

Key Responsibilities

• Responsible to provide workshops / lessons in Editing and Photography techniques particularly on Light room and Photoshop programs. 
• Assists guests with image editing using Studio workstations. 
• Promote and assist guests with image printing using designated kiosks. 
• Promote the printing facilities of the studio. Assist the guest in the printing process in case of need. 
• Promote and conduct private Photography lessons in Studio, in the Fields and private Zodiac. 
• Provide camera related assistance and advise when needed. 
• Promote and sell RGS prints onboard. 
• Promote and sell photography accessories. 
• Keep an accurate inventory of Studio equipment and items for sale. 
• Timely order supplies. 
• Timely report damaged gear and order replacement. 
• Communicate with Hotel Director and Expedition Leader regarding opening hours. 
• At the end of each voyage produce financial report. 
• At the end of each voyage produce and submit general report. 
• Post the sales in POS. 
• Transfer the sales from the printing station to the POS. 
• Transfer the data from the kiosk to the POS. 
• Change the consumable of the printers including the inks. 
• Regularly performs basic checks on the equipment in case of any problem – training will be provided on the basic steps to be followed. 
• Reports any technical problems with the equipment to the supplier. 
• Strives to reach set sales targets. 
• Promotes the studio and services when interacting with guests. 
• Upselling whenever an opportunity is presented. 
• Provide explanations of the online RGS catalogue to the guest. 
• Presents the various prints and accessories to promote them. 
• Record each sales when these are performed. 
• Adheres to departmental standards, specifications and work routines. 
• Displays a thorough knowledge of the ships daily activities to be able to advise the guests. 
• Confidently and professionally engages with guests, using the guest names at all times. 
• Adherence to the Company’s code of conduct at all times. 
• Practices preventative maintenance. 
• Practices good administrative housekeeping. 
• Ensures confidentiality when handling sensitive information. 
• Adheres to Standard Operating Procedures set forth by the Company, and is accountable for such practices. 
• Incorporates Company service standards, personalized service and sincere hospitality by creating positive experiences for guests, efficiently engaging with guests and anticipating guest needs. 
• Observes and enforces uniform standards according to Company policies. 
• All other duties as assigned.

Skills, Knowledge and Expertise

• Valid STCW95 certification. 
• Diploma or qualification in related field. 
• Minimum 1 years experience in photography/videography, tourism or cruise related working environment. 
• Strong presentation skills. 
• Physically and medically fit. 
• Moral integrity is required. 
• Good working knowledge of Microsoft Office applications. Strong working and teaching knowledge of relevant professional video/photo editing software (Lightroom and Photoshop is a must) and camera equipment.