Personal Cruise Consultant (Telesales Agent) - German Market

Join MSC Cruises as a Personal Cruise Consultant!

Maximice sus posibilidades de que su candidatura sea seleccionada asegurándose de que su CV y sus habilidades se ajustan al perfil.

Are you a results-driven sales professional with a passion for travel? Join MSC Cruises Excellence Hub in Valencia ! In this consultative phone-based sales role, you will guide customers through key decision moments, driving conversion and building a high-performing client portfolio.

Key Responsibilities

• Drive Sales & Revenue: Lead consultative sales calls, handle objections, close bookings, and consistently hit your individual targets (NTR).
• Portfolio Management: Build and nurture lasting client relationships via warm leads and targeted outbound follow-ups.
• Expert Advisory: Become an expert on MSC ships, itineraries, and experiences to deliver tailored recommendations.

Profile Requirements

• 1 year of experience in phone-based consultative sales (Travel, Hospitality, or Premium Retail is a strong plus).
• Strong commercial mindset focused on target achievement and high conversion.
• Experience working with sales KPI's.
• Native or C2 German level.
• Full right to work in Spain and flexibility to work rotating shifts (12/7 coverage).

What We Offer

• Contract: Permanent contract (1-month trial period) | 39h/week .
• Training: 1 month of fully paid training.
• Extra benefits: Private health insurance, Gym pass and meal vouchers.
• Work-Life Balance: Hybrid work flexibility starting from your 6th month.

Location: Valencia, Spain. xqbhyrx

Ready to launch your career with a global leader in travel?

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