Personal Cruise Consultant - German Speaker

Join our MSC Cruises Excellence Hub in Valencia as a Personal Cruise Consultant

In this high-performance, consultative sales role, you will guide customers through key decision moments, helping them choose the perfect premium cruise experience while directly driving conversion and revenue growth.

Es esencial asegurarse de que cumple con los requisitos como solicitante para este puesto;
por favor, lea atentamente la información a continuación.
Your ImpactSales & Conversion

Lead consultative sales conversations from initial interest to confirmed booking. You will handle objections, manage urgency, drive upsells, and take full ownership of your individual revenue targets (NTR).

Portfolio Growth

Build and nurture a personal client portfolio using both inbound requests and proactive outbound campaigns. You will manage structured follow-ups in our CRM to encourage repeat business and long-term loyalty.

Expert Advisory

Master MSC itineraries, ships, and pricing to confidently recommend tailored solutions that balance customer needs with our premium brand experience.

Who You AreExperienced in Sales

You bring a proven background in consultative, phone-based sales (experience with complex or high-value products is a strong advantage). Backgrounds in travel, hospitality, or premium retail are a major plus.

Commercially Driven

You possess a strong commercial mindset with a natural focus on conversion, results, and hitting targets.

Relationship Builder: You are confident in managing customer relationships, guiding decision-making, and navigating objections while maintaining an exceptional customer experience.

The Essentials

Language: Fluency in German (spoken and written). Additional languages are a strong advantage!

Location: Based in Valencia, Spain.

Requirements: Full right to work in Spain. xhfqzwm

Availability: Comfortable working rotating shifts, including evenings and weekends, to support our 12/7 office operations.

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