Personal Cruise Consultant – German Speaker
Randstad
17 hours ago
Contract
On-site
valencia
Your Purpose Join MSC Cruises Excellence Hub in Valencia as a
Personal Cruise - Sales Consultant . In this high-performance, consultative sales role, you will guide customers through key decision-making moments, helping them choose the perfect premium cruise holiday while directly driving conversion and revenue growth.
Your Impact Sales & Conversion:
Lead consultative sales conversations from initial enquiry to confirmed booking. You will handle objections, manage urgency, drive upsells, and take full ownership of your individual revenue targets (NTR). Portfolio Growth:
Build and nurture a personal client portfolio using both inbound enquiries and proactive outbound campaigns. You will manage structured follow-ups within CRM to encourage repeat business and long-term loyalty. Expert Advisory:
Master MSC itineraries, ships, and pricing to confidently recommend tailored solutions that balance customer needs with our premium brand experience.
Who You Are Experienced in Sales:
You bring a proven track record in consultative, phone-based sales (experience with complex or high-value products is a distinct advantage). A background in travel, hospitality, or premium retail is a major plus. Commercially Driven:
You possess a strong commercial mindset with a natural focus on conversion, results, and hitting targets. You are familiar with sales KPIs. Relationship Builder:
You are confident in managing customer relationships, guiding decision-making, and navigating objections while maintaining an exceptional customer experience.
The Essentials Language:
Native-level fluency in German (spoken and written) Location:
Based in Valencia, Spain (or open to relocate) Requirements:
Full right to work in Spain. Availability:
Comfortable working rotating shifts, including evenings and weekends, to support our 12/7 office operations.
Personal Cruise - Sales Consultant . In this high-performance, consultative sales role, you will guide customers through key decision-making moments, helping them choose the perfect premium cruise holiday while directly driving conversion and revenue growth.
Your Impact Sales & Conversion:
Lead consultative sales conversations from initial enquiry to confirmed booking. You will handle objections, manage urgency, drive upsells, and take full ownership of your individual revenue targets (NTR). Portfolio Growth:
Build and nurture a personal client portfolio using both inbound enquiries and proactive outbound campaigns. You will manage structured follow-ups within CRM to encourage repeat business and long-term loyalty. Expert Advisory:
Master MSC itineraries, ships, and pricing to confidently recommend tailored solutions that balance customer needs with our premium brand experience.
Who You Are Experienced in Sales:
You bring a proven track record in consultative, phone-based sales (experience with complex or high-value products is a distinct advantage). A background in travel, hospitality, or premium retail is a major plus. Commercially Driven:
You possess a strong commercial mindset with a natural focus on conversion, results, and hitting targets. You are familiar with sales KPIs. Relationship Builder:
You are confident in managing customer relationships, guiding decision-making, and navigating objections while maintaining an exceptional customer experience.
The Essentials Language:
Native-level fluency in German (spoken and written) Location:
Based in Valencia, Spain (or open to relocate) Requirements:
Full right to work in Spain. Availability:
Comfortable working rotating shifts, including evenings and weekends, to support our 12/7 office operations.