Learning Officer
Costa Cruises
Full-time
On-site
Italy
As the Learning Officer, you’ll lead engaging training activities on board, including product and service training, soft skills development, English teaching, and e-learning support, all in line with procedures and goals.
Demonstrate your passion:
- You’ll proactively gather ongoing training needs and suggest effective training actions.
- You’ll advertise the available training portfolio, ensuring everyone knows about the opportunities.
- You’ll organize and deliver both online and classroom trainings, making the learning process engaging and interactive for your colleagues.
- You’ll act as a training consultant for on-board managers, empowering them to enhance their training skills.
- You’ll operate as a business partner, regularly analyzing the company’s KPIs to recommend training actions or follow-ups.
Getting Things Right:
- You’ll embody and promote the company’s traits, acting as a true Brand Ambassador.
- You’ll be actively involved in the company’s Employer Branding projects, showcasing our values and culture.
- You’ll report training results to your Line Manager and Corporate, highlighting successes and areas for improvement.
Safety First:
- You’ll actively support and promote a strong health and safety culture on board.
- You’ll raise awareness about sustainability projects and contribute to their successful implementation, making a positive impact on our environmental efforts.
What makes you unique:
- You completed a bachelor’s degree (preferable in human resources)
- You have a proven track in soft skills group training, in courses development and design (in Hospitality & Tourism field it represents a plus)
- You have experience in English teaching
- You have a good command in MS Office Package (Word, Excel, PPT).
- You master English and speak fluently Italian (at least B1 level)
- You are internal customers oriented
- You have good communication, stakeholder and time management skills
Demonstrate your passion:
- You’ll proactively gather ongoing training needs and suggest effective training actions.
- You’ll advertise the available training portfolio, ensuring everyone knows about the opportunities.
- You’ll organize and deliver both online and classroom trainings, making the learning process engaging and interactive for your colleagues.
- You’ll act as a training consultant for on-board managers, empowering them to enhance their training skills.
- You’ll operate as a business partner, regularly analyzing the company’s KPIs to recommend training actions or follow-ups.
Getting Things Right:
- You’ll embody and promote the company’s traits, acting as a true Brand Ambassador.
- You’ll be actively involved in the company’s Employer Branding projects, showcasing our values and culture.
- You’ll report training results to your Line Manager and Corporate, highlighting successes and areas for improvement.
Safety First:
- You’ll actively support and promote a strong health and safety culture on board.
- You’ll raise awareness about sustainability projects and contribute to their successful implementation, making a positive impact on our environmental efforts.
What makes you unique:
- You completed a bachelor’s degree (preferable in human resources)
- You have a proven track in soft skills group training, in courses development and design (in Hospitality & Tourism field it represents a plus)
- You have experience in English teaching
- You have a good command in MS Office Package (Word, Excel, PPT).
- You master English and speak fluently Italian (at least B1 level)
- You are internal customers oriented
- You have good communication, stakeholder and time management skills