Land Experience Seller
Costa Cruises
Full-time
On-site
Italy
As a Land Experience Seller, you’ll promote and sell packages tailored to guests' interests, nurture guest relationships to drive business, support operations at MyTours desks, and ensure smooth logistics and satisfaction throughout their journey.
Demonstrate your passion:
- You inspire guests by recommending excursions that match their interests and create lasting memories.
- You drive results by aligning sales strategies with business goals and adapting your pitch to every guest.
- You collaborate with teams to boost revenue and promote exciting new excursion opportunities.
- You turn data into action, analyzing performance to improve and grow.
- You ensure top-quality experience by supporting dispatch and being present during excursions.
- You break language barriers and deliver exceptional service, even in special or VIP situations.
Getting Things Right:
- You keep operations running smoothly with accurate and efficient back-office management.
- You uphold safety and service standards by monitoring excursions with attention to detail.
- You turn challenges into opportunities, resolving guest concerns with empathy and professionalism.
Safety First:
- You make logistics seamless, reducing wait times and enhancing the guest experience.
- You’re ready to step in when needed, ensuring safety and care throughout every excursion.
What makes you unique:
- You’re a confident seller with a passion for creating memorable guest experiences.
- You adapt easily, communicate clearly in multiple languages, and handle challenges with ease.
- You hold a High School Diploma or a degree in Tourism or Languages.
- You’re fluent in English (B2) and in two other languages among German, French, or Spanish (B2-C1); knowledge of Italian is a valuable plus.
- You have experience in direct sales and are comfortable using Microsoft Office tools.
- You’ve worked onboard or with tour operators—an added advantage.
Additional Info:
- Contract type: Fixed-term, Full-itme
- Application deadline: 27/02/2026
- Estimated time to cover the position: 2 months
- Time required to submit the application: approximately 3 minutes
- CV Format: PDF, Word or Image format in English or Italian (max 1.5 MB)
- E-mail/contact of the recruiting team: getonboard@costa.it (Not for submitting applications)
- Further information: visit our dedicated section Shipside FAQs – Costa Crociere Careers
Demonstrate your passion:
- You inspire guests by recommending excursions that match their interests and create lasting memories.
- You drive results by aligning sales strategies with business goals and adapting your pitch to every guest.
- You collaborate with teams to boost revenue and promote exciting new excursion opportunities.
- You turn data into action, analyzing performance to improve and grow.
- You ensure top-quality experience by supporting dispatch and being present during excursions.
- You break language barriers and deliver exceptional service, even in special or VIP situations.
Getting Things Right:
- You keep operations running smoothly with accurate and efficient back-office management.
- You uphold safety and service standards by monitoring excursions with attention to detail.
- You turn challenges into opportunities, resolving guest concerns with empathy and professionalism.
Safety First:
- You make logistics seamless, reducing wait times and enhancing the guest experience.
- You’re ready to step in when needed, ensuring safety and care throughout every excursion.
What makes you unique:
- You’re a confident seller with a passion for creating memorable guest experiences.
- You adapt easily, communicate clearly in multiple languages, and handle challenges with ease.
- You hold a High School Diploma or a degree in Tourism or Languages.
- You’re fluent in English (B2) and in two other languages among German, French, or Spanish (B2-C1); knowledge of Italian is a valuable plus.
- You have experience in direct sales and are comfortable using Microsoft Office tools.
- You’ve worked onboard or with tour operators—an added advantage.
Additional Info:
- Contract type: Fixed-term, Full-itme
- Application deadline: 27/02/2026
- Estimated time to cover the position: 2 months
- Time required to submit the application: approximately 3 minutes
- CV Format: PDF, Word or Image format in English or Italian (max 1.5 MB)
- E-mail/contact of the recruiting team: getonboard@costa.it (Not for submitting applications)
- Further information: visit our dedicated section Shipside FAQs – Costa Crociere Careers