Land Experience Expert
Costa Cruises
Full-time
On-site
Italy
As a Land Experience Expert, you’ll be the engine behind our shore operations. From preparing materials to coordinating logistics and supporting sales, you’ll make sure every excursion runs smoothly, turning great plans into unforgettable experiences.
Demonstrate your passion:
- You set the stage for success by preparing all materials and coordinating with tour operators.
- You support daily operations with precision and positivity, ensuring smooth communication and teamwork.
- You help optimize resources and contribute to efficient, cost-conscious operations.
- You make dispatch and return moments seamless, welcoming guests with energy and care.
- You join excursions to monitor quality, solve issues, and elevate guest satisfaction.
- You assist with translations and manage special requests with attention and empathy.
- You ensure disembarkation transfers are correctly assigned and ready to go.
Getting Things Right:
- You support sales across guest touchpoints, turning questions into opportunities.
- You listen actively, spotting guest needs and suggesting new ideas to enhance their experience.
- You monitor excursions to ensure safety and service excellence.
- You’re ready to assist in case of injury, always following proper procedures.
- You communicate with international stakeholders, adapting with cultural awareness and professionalism.
Safety First:
- You make logistics smooth and efficient, reducing waiting times and keeping operations flowing.
- You ensure safety standards are respected throughout the excursion journey.
What makes you unique:
- You thrive in dynamic environments, quickly adapting to new challenges while communicating clearly and confidently in multiple languages.
- Precision and organization are at the heart of your working style, ensuring consistent and high-quality results.
- You hold a High School Diploma or a degree in Tourism or Languages, reflecting your passion for travel and communication.
- You’re fluent in English (B2) and at least two other languages—German, French, or Spanish (B2-C1); knowledge of Italian is an asset.
- You have experience in the Tour Operator sector, you’re proficient in Microsoft Office (i.e. Excel) and comfortable navigating digital tools.
- If you have experience onboard and in direct sales environments, it’s considered a plus.
Additional Info:
- Contract type: Fixed-term, Full-time
- Application deadline: 27/02/2026
- Estimated time to cover the position: 2 months
- Time required to submit the application: approximately 3 minutes
- CV Format: PDF, Word or Image format in English or Italian (max 1.5 MB)
Demonstrate your passion:
- You set the stage for success by preparing all materials and coordinating with tour operators.
- You support daily operations with precision and positivity, ensuring smooth communication and teamwork.
- You help optimize resources and contribute to efficient, cost-conscious operations.
- You make dispatch and return moments seamless, welcoming guests with energy and care.
- You join excursions to monitor quality, solve issues, and elevate guest satisfaction.
- You assist with translations and manage special requests with attention and empathy.
- You ensure disembarkation transfers are correctly assigned and ready to go.
Getting Things Right:
- You support sales across guest touchpoints, turning questions into opportunities.
- You listen actively, spotting guest needs and suggesting new ideas to enhance their experience.
- You monitor excursions to ensure safety and service excellence.
- You’re ready to assist in case of injury, always following proper procedures.
- You communicate with international stakeholders, adapting with cultural awareness and professionalism.
Safety First:
- You make logistics smooth and efficient, reducing waiting times and keeping operations flowing.
- You ensure safety standards are respected throughout the excursion journey.
What makes you unique:
- You thrive in dynamic environments, quickly adapting to new challenges while communicating clearly and confidently in multiple languages.
- Precision and organization are at the heart of your working style, ensuring consistent and high-quality results.
- You hold a High School Diploma or a degree in Tourism or Languages, reflecting your passion for travel and communication.
- You’re fluent in English (B2) and at least two other languages—German, French, or Spanish (B2-C1); knowledge of Italian is an asset.
- You have experience in the Tour Operator sector, you’re proficient in Microsoft Office (i.e. Excel) and comfortable navigating digital tools.
- If you have experience onboard and in direct sales environments, it’s considered a plus.
Additional Info:
- Contract type: Fixed-term, Full-time
- Application deadline: 27/02/2026
- Estimated time to cover the position: 2 months
- Time required to submit the application: approximately 3 minutes
- CV Format: PDF, Word or Image format in English or Italian (max 1.5 MB)