Healthcare Assistant
Department: Medical
Employment Type: Fixed Term Contract
Location: Global
Reporting To: Senior Nurse
Description
We are hiring Healthcare Assistants to work onboard our global fleet of cruise ships. This is an essential role in the medical department, supporting the practice with clinical and administrative tasks while working closely with the other medical staff on the team. They assist in providing basic patient care and attend to crucial administrative work during routine care in daily clinics and emergency cases. Healthcare Assistants often provide the first interface of the medical department to guests and crew and contribute to delivering excellent customer service standards.
Job details
The Healthcare Assistant role includes both clinical and non-clinical tasks and competencies, including but not limited to the following:
- Provide clinical and administrative work under the supervision of other medical staff.
- Provide reception desk and patient interface, schedule appointments, follow-ups, and patient check-in services.
- Assist with basic patient triage and vital signs.
- Assist medical staff with specimen collection and laboratory tests
- Assist patients with daily living activities care.
- Assist with patient education and vaccination campaigns.
- Collaborate in maintaining inventory levels and checking equipment functionality.
- Assist with patient documentation by securing, collecting, filing, reporting, and transmitting information electronically or physically.
- Participate in medical training and ship safety drills within their assigned roles.
- Support audits, inspections, and public health monitoring by ensuring accurate and complete documentation and reports.
- Uphold the company’s core values and the best customer service standards.
- Participate in shipboard training and competency programs to learn new skills.
Application requirements
Successful candidates must hold the following:
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Qualifications: Healthcare Assistant, LVN, LPN, Nurse Assistant, Enrolled Nurse, Emergency Medical Technician, or any qualification above those.
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Experience and background: at least two years of practice in any accepted qualification roles, with current or recent experience.
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Basic Life Support certification is obligatory before joining a vessel and should remain valid throughout the employment.
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Fluency in written and spoken English is essential; other languages are an asset.
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Computer literacy and proficiency with Microsoft 365 in the Windows operating system are essential.
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Electronic Health Records experience and proficiency are essential.
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Personality: outstanding interpersonal, customer service, and communication skills; ability to work cohesively in a small, diverse team.
- A valid passport
- Eligibility to be issued a United States C1/D Visa (not applicable for US and Canadian citizens)
Job highlights
- CHKS-accredited medical practice
- An international work environment with learning opportunities
- Access to the ship's amenities and entertainment
- Discounted prices onboard shops and SPA
- Free gym access and crew welfare program
- Cruise benefits for self and friends and family
- Travel expenses to join a vessel and return home, utilities, accommodation, meals, uniforms, laundry and stewarding are included.