German International host/ess
Costa Cruises
Full-time
On-site
Italy
As a German International Host/Hostess, you will act as a reference point for German speakers, removing language barriers to make sure guests enjoy their cruise.
Demonstrate Your Passion:
- Taking care of the daily cruise program to ensure the correct translation of written material in the relevant language such as menus, flyers, and organizing informative speeches (embarkation travel talks, end of cruise).
- Acting as point of reference for German speaking guests during public relations (public events, parties, embarkation, disembarkation), daily hospitality desks, and escorting them whenever possible on tours to remove language barriers, getting constant feedback on guest satisfaction and needs.
- Providing translation services for medical emergencies, illnesses, or medical disembarkation of the guest, accompanying them when necessary to the onboard infirmary or shore side hospitals to offer a dedicated service.
- Supporting various revenue services through constant communication and promotion to maximize revenue and guest satisfaction.
- Making major voice announcements for guests, including safety announcements during drills or real situations (live or pre-recorded format).
- Reporting or taking care of guest complaints (use of SA&PI system is required), informing the relevant heads of department and supervisors in charge with the aim to offer a prompt solution.
Get Things Right:
- Taking an active part in a work environment that supports a successful safety culture and is a dynamic contributor in following safety policy and procedures.
What Makes You Unique:
- Secondary school in Tourism or Humanities
- At least 6 months experience in tourism (reception, accompanying guests)
- English & German at least at C1 level
- Being at ease with public speaking
- Being enthusiastic, a good communicator and problem-solving oriented
- Sales skills are a plus
Additional Info:
- Contract type: Fixed-term, Full-time
- Application deadline: 15/02/2026
- Estimated time to cover the position: 2 months
- Time required to submit the application: approximately 3 minutes
- CV Format: PDF, Word or Image format in English or Italian (max 1.5 MB)
- E-mail/contact of the recruiting team: getonboard@costa.it (Not for submitting applications)
- Further information: visit our dedicated section Shipside FAQs – Costa Crociere Careers
Demonstrate Your Passion:
- Taking care of the daily cruise program to ensure the correct translation of written material in the relevant language such as menus, flyers, and organizing informative speeches (embarkation travel talks, end of cruise).
- Acting as point of reference for German speaking guests during public relations (public events, parties, embarkation, disembarkation), daily hospitality desks, and escorting them whenever possible on tours to remove language barriers, getting constant feedback on guest satisfaction and needs.
- Providing translation services for medical emergencies, illnesses, or medical disembarkation of the guest, accompanying them when necessary to the onboard infirmary or shore side hospitals to offer a dedicated service.
- Supporting various revenue services through constant communication and promotion to maximize revenue and guest satisfaction.
- Making major voice announcements for guests, including safety announcements during drills or real situations (live or pre-recorded format).
- Reporting or taking care of guest complaints (use of SA&PI system is required), informing the relevant heads of department and supervisors in charge with the aim to offer a prompt solution.
Get Things Right:
- Taking an active part in a work environment that supports a successful safety culture and is a dynamic contributor in following safety policy and procedures.
What Makes You Unique:
- Secondary school in Tourism or Humanities
- At least 6 months experience in tourism (reception, accompanying guests)
- English & German at least at C1 level
- Being at ease with public speaking
- Being enthusiastic, a good communicator and problem-solving oriented
- Sales skills are a plus
Additional Info:
- Contract type: Fixed-term, Full-time
- Application deadline: 15/02/2026
- Estimated time to cover the position: 2 months
- Time required to submit the application: approximately 3 minutes
- CV Format: PDF, Word or Image format in English or Italian (max 1.5 MB)
- E-mail/contact of the recruiting team: getonboard@costa.it (Not for submitting applications)
- Further information: visit our dedicated section Shipside FAQs – Costa Crociere Careers