Cruise Line Financial Associate

Role Overview:

Casino Cashier

The primary objective of the Casino Cashier is to provide exceptional customer service while facilitating financial transactions, ensuring a seamless gaming experience.

Key Responsibilities:

• Receive and process cash, coins, chips, checks, credit, and other monetary notes in a timely and accurate manner.
• Maintain a high level of professionalism when interacting with guests, resolving problems, and negotiating resolutions.
• Operate coin counters, chip mechanisms, and 10-key adding machines efficiently and accurately.
• Perform calculations involving counting chips, cash, coins, and preparing reconciliation reports with precision.
• Develop and maintain a working knowledge of software packages such as Excel and Word.
• Possess excellent communication skills, both written and verbal, to effectively interact with guests, department heads, and shipboard employees.

Requirements and Qualifications:

• Minimum two years of cash handling experience in a customer contact position within the hotel banking, casino, or related industry.
• Shipboard experience is highly desirable.
• High school diploma or basic education equivalency is preferred.