We’re on an exciting journey to create one of the most irresistible travel brands in the world and are building an epic team to help make our ambition a reality. We are on the hunt for a super talented ‘someone’ who’s willing to deliver a mean punch--rum punch, that is!
• Provide an epic experience for our guests at all times
• Maintains a complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet
• Maintains a complete knowledge of designated glassware and garnishes for each drink
• Maintains a complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, menus, price range and dress code of assigned outlet
• Competently and with style open and serve wine/champagne bottles
• Interact with Sailors and provide beverage information, promoting drinks and/or upselling premium brands. They will also suggest alternative cocktails that aren’t visible on the menu
• Ensure that all bar products, equipment and cleaning materials are used in a cost effective manner
• Inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies
• Ensures that Sailor orders are correctly entered into the system and monitors tab for any corrections necessary
• Carries out clear down routines after service and ensures the appearance and condition of all items including glasses and bottles meets Virgin Voyages standards
• Notifies Bar Supervisor of any complaints raised and seeks to resolve
• Is familiar with all cruise services/features and activations to respond to Sailor inquiries accurately
• Ensures compliance with the Company alcohol policy and notifies Bar Supervisor when Sailors/Crew are in danger of breaching